Accessibility testing summary

The standard we test against

We test against the Web Content Accessibility Guidelines (WCAG) 2.2, level AA. These are the guidelines most widely used to judge whether a website works for people with disabilities. We aim to meet them across the site. This summary describes our own testing; it isn’t a certification.

What we tested

• Every page on the site: Home, Why StaffRight, our Tiesta Tea case study, Book a call, Insights and all its articles, Disclosures, Privacy Policy, Terms of Use, this accessibility section, and the “page not found” page.
• The tasks visitors come to do: booking a call (including filling the form in wrong and fixing it), the cost calculator, the talent and testimonial pop-ups, the FAQ, the industries carousel and its controls, the phone menu, the Insights topic filter and Back to top.
• Phones, tablets and desktops: screen widths from 320 to 1440 pixels.

How we tested

• With screen readers. We used NVDA with Chrome on Windows to read every page from top to bottom, move through every link and button on 12 pages covering every page design, and complete each of the tasks above, listening to what it says at each step. We repeated the key checks with VoiceOver and Safari on a Mac, at desktop and phone sizes.
• With a keyboard only. On every page, at phone, laptop and desktop sizes, we moved through every link, button and form field without a mouse. We checked that the focus outline is always visible, that the order makes sense, and that menus and pop-ups can always be closed.
• With automated checks. We ran automated WCAG 2.2 A and AA checks on every page at 7 screen sizes, including open menus, pop-ups, each booking step and form errors: 195 page views in all.
• With zoom and display settings. We checked pages at 200% and 400% zoom, with wider text spacing, in Windows high-contrast mode, and with the “reduce motion” setting on.
• Against common problems. We also checked for the problems people using assistive technology most often report on websites, such as unlabeled buttons, missing image descriptions, forms that don’t explain errors, and content that moves without a way to stop it.

What we changed

Testing found things to improve, and we fixed them before launch. Among the changes:

• Pause buttons on everything that moves, such as the client logos and carousels.
• Button and link names that match what’s on screen, so screen reader and voice control users can find them.
• A booking form that says which fields are required, explains each error, and keeps your place as you go.
• Menus and pop-ups that keep screen readers inside them while they’re open.
• Prices, tables and statistics that read correctly aloud.
• Photo descriptions that describe what’s in each photo.
• Buttons that stay visible in high-contrast mode, text that grows with browser zoom, and article titles and descriptions shown in full at high zoom.

After the fixes we tested again. The automated checks found no WCAG 2.2 AA failures, and screen reader tests confirmed the changes.

Known limitations

We know of two small issues:

• At 400% zoom, the moving client-logo strip cuts off logos at the edge of the screen. Its Pause button stops the strip.
• In the industries carousel on larger screens, the cards at the edges are faded on purpose. The arrow buttons bring them into full view.

If you find anything else, please tell us.

Keeping it accessible

We test new and changed pages before they go live, and re-test the whole site after any significant change.

Tell us about a problem

If anything on the site is hard to use, call (310) 770-9369 or email hello@getstaffright.com. We aim to reply within 5 business days, and we’ll fix the problem or help you another way.